Selecting the right Salesforce consultant is your first strategic decision

Value Stream Consulting has been providing process-driven, client-centric CRM solutions for nonprofit organizations and businesses since 2002. Having billed over 18,000 hours for consulting and implementation services, VSC is one of the most experienced Salesforce consulting firms working primarily with foundations and nonprofits.

Salesforce Expertise

Implementation

No matter how big or small your organization—or the Salesforce CRM project—success requires planning, commitment, and strong sponsorship from your executive team. It’s also critical to understand the complex requirements of your managers and users. Over 100 organizations have trusted us with their implemention. Albert Einstein said, “The only source of knowledge is experience.” Our experience is your best assurance of success.

Integration

A typical enterprise uses multiple applications, many or most of which are not designed to work with one another out of the box. Integrating separate, but related apps helps organizations achieve greater levels of operational consistency, efficiency and quality. Salesforce offers a rich library of programmatic and declarative integration tools to implement business logic spanning multiple application systems.

BPM and Change Management

The term business process management (BPM) describes how we study, identify, change, and monitor your business processes to ensure they add value and are part of an ongoing effort for improvement. Additionally, we employ a systematic approach to dealing with change; both from the perspective of your organization and the individual users.

Strategic Business Service

Our consulting team delivers the winning combination of user, business and technology insights that are necessary for creating actionable strategies for acquiring, maintaining and maximizing the lifetime value of your customer relationships. Consider us your long-term strategic partner.

Services

Sales Cloud

The world’s #1 CRM solution gives your sales team the power to close deals like never before. An array of cloud-based tools increase productivity, keep your pipeline filled with solid leads and score more wins.

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Service Cloud

From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive and more flexible support that anticipates customer needs.

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Marketing Cloud

Make the most of every customer interaction — creating personalized, cross-channel customer journeys that deliver exceptional brand experiences across email, mobile, social, web and more.

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Cat Monaghan joins VSC as the Director of Client Engagement

6/12/2017 – Value Stream Consulting announced today that Cat Monaghan, of Portland, Oregon, has joined the firm as Director of Client Engagement.  Cat has already proven herself as a trusted adviser and advocate for the nonprofit community, having accumulated almost a decade of nonprofit consulting experience while holding leadership positions […]

Value Stream Consulting at Dreamforce ’16

“Over the past 14 years VSC consultants have participated in over 160 Salesforce implementation projects”, said VSC’s founder John Licata. He added, “We have made a lot of friends in the Salesforce ecosystems over that time and we are hoping to make face-to-face connections with as many of them as […]

Value Stream Consulting adds a New York City Area Consultant

7/21/2016 — Value Stream Consulting announced today that Bill DeBlase of New York, New York, has recently joined the firm to further develop their growing portfolio of nonprofit clients. DeBlase comes with a wealth of experience with Foundation operations and technology.  Having spent the last nine years at The New […]